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FAQ

Order & Delivery 

We currently only accept orders through Instagram @marchmarche_candles.

Please note that once you have placed an order and paid online, the order cannot be canceled and it is non- refundable. 

Please note that all products are non- refundable. For special cases, please contact our Customer Service team through Instagram Direct Message. 

We currently only provide self pick- up service through meeting up face to face at Admiralty MTR station. For special cases, the location can be negotiated. 

Payment Methods

We currently only accept cash, Payme and FPS. For more details, please reach us on Instagram @marchmarche_candles

Privacy Policy

This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.

Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

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